MAIN PURPOSE(S) OF THE JOB
To be responsible for the day-to-day operations and practice of a group of staff within the Youth Offending Service (YOS).
This supervisory role will involve continuous developing practice across the team, ensuring that work is completed to a uniform high standard and that policies and procedures are fully implemented, whilst ensuring that young people and families receive a high quality service.
Manage risk, vulnerability and safeguarding factors in relation to children and young people and in relation to public protection in accordance with service and county procedures to include referral to and representation at relevant MAPPA and safeguarding meetings.
Performance management of YOS staff in order to meet a range of targets and standards set locally and nationally. Development and delivery of consistent service wide quality assurance processes to include case audits and reviews.
Monitor and review casework progress and quality to ensure interventions are of the highest quality and delivered within timescales and in compliance with legislation set by the Home Office national standards, Youth Justice Board, the Ministry of Justice, DfE, Department of Health, the Directorate and County policies.
Work closely with Children’s Social Care, Family Solutions, and LCSS to ensure that high performance in the reduction in new entrants into the youth justice system is sustained and preventative and diversionary interventions are in place across all area hubs.
Work closely with multi-agency partners and colleagues to prevent offending in line with YOS statutory functions
Manage a supervision of a team of multi-agency staff to develop, promote and implement methods of assessment and intervention in order to prevent young offenders from offending and re-offending, in accordance with the County’s Youth Justice Plan.
Deliver high quality and timely services within budget and within the County Council’s standing orders and scheme of delegation.
Ensure all staff receive appropriate supervision, appraisal and training.
Work closely with senior managers and all relevant partners and in particular police, Courts, custody, probation, children's social care, education and health, to ensure a robust multi-agency approach is maintained in the delivery of youth justice services.
Incorporate the views of victims within all aspects of the service.
To deputise for the Service Manager where appropriate
Accountable for effective case allocation, using supervision and analysis of management reports to ensure optimum case management and resolution, to monitor and evaluate outcomes of services against agreed standards, and reporting to Children’s Services Management Team as appropriate.
Responsibility for implementation of policy and procedure and effective decision-making within delegated authority level, ensuring staff adherence to all directorate policy, procedures and standards.
Accountable for the effective analysis and management of risk for all young offenders held within their team, and ensuring compliance by team members with the requirements of relevant legislation, guidance and procedures.
Accountable for safe and effective case management assuring timelines and quality of assessment, planning, implementation and review, working in partnership with young offenders, their families and partner agencies.
Under supervision of the Service Manager, be accountable for small expenditures from an agreed budget or income and ensure management, compliance with financial rules, in a timely manner.
Responsible for professional and managerial staff supervision, in accordance with directorate supervision policy; for staff practice improvement and
development, management of staff performance and ensuring under- performance is dealt with robustly.
Responsible for ensuring compliance with and quality of record keeping and report writing in the team, in accordance with requirements of the case record system and directorate policy and procedure.
Responsible for effective service delivery through an adequately resourced team, using recruitment, induction, training and workforce planning methods to support the team’s development and performance.
To act as the Designated Complaints Officer and deal with stage one complaints in accordance with directorate and statutory criteria and to work with staff and partners to resolve service problems and identify ways to improve services.
To provide cover for other Managers in their absence including relevant out of hours/weekend work for the service, and assisting in resolving issues within and between teams as appropriate.
To ensure young people and their families are appropriately consulted about services and that their views inform service delivery and development.
To ensure the team’s commitment to equality of opportunity and diversity, inclusive and collaborative working practices.
To contribute to service planning processes, identifying future objectives and service developments, participate in directorate research and developmental activity, undertake project work in a specific area, consistent with the post holder’s skills and workload.
Be prepared to work evenings and weekends should this be required.
Allocation of work coming into the service area and responsibility for monitoring the timely completion of recording, assessments and reports in line with statutory policies, procedures and practice guidance.
To provide expert guidance and advice on youth justice and children’s social care to staff and stay up to date with legislation and policy changes.
Attend relevant internal meetings and represent the Youth Offending Service at external meetings as required.
Carry out administrative tasks in support of the work, using Information Technology where appropriate.
To have responsibility for ensuring that staff maintain adherence to both professional and National Standards. This will include quality assurance of work, auditing and professional supervision of staff members.
Undertake any other duties necessary to meet the needs of the service uses (young people).
The post holder will be required to undertake mandatory training, provide evidence of ID and residence and hold a satisfactory enhanced CRB that is renewed every 3 years.
For Managers - you must ensure you all fully aware of your responsibilities for Health & Safety, and the relevant activities expected of you as a Manager including the need to ensure:
All new employees, that you manage, are fully briefed at induction.
Your team are regularly reminded of key issues and responsibilities.
Your staff are set appropriate targets at appraisals.
Your staff undertake appropriate health and safety training, including refresher training as necessary.
You carry out risk assessments, and implement them, for processes, operations and activities under your control.
Health & Safety is a regular topic at Team Meetings.